Shaandaar Indian Restaurant Manchester - reader comments
"The place looked great and the food was even better, well worth it, I and my friends are going to make this our regular. The staff were really friendly. The new management really looked after us." - Charlotte Fidler, Chorlton 4/6/08 (visited on a Weds evening)
"There were dead fish in a dirty fish bowl on the counter. We ordered the Aloo as a side, and when the bill came they had charged it as a main. There was no price on the menu for it as a main course!" - Alan Wragg, Fallowfield 17/4/08 (visited on a Friday evening)
"Opening night after refurb. Went for a family meal for my brother's birthday. Worst meal of our lives! When we arrived they said it was a set menu as it was opening night so we said we would try somewhere else as wanted more choice, they said no and would accommodate us. Proceeding Mixed Starters (2 halves of chicken on two plates with bits of salad - mixed!?! and between 6 of us!). Main courses arrived in bits with waiters stood over dish smelling and prodding it trying to guess what it was. My Chicken Shashlick, supposed to be a dry tandoori dish, was in a very greasy sauce with floating green peppers. When I asked what it was they said 'a new type of shashlick'! Other dishes were much the same - not recognisable! Sat with 4 of 6 main courses going cold (no heater) for 20 mins waiting for rice and remainder to arrive. Rice for 4 people arrived on two side plates (enough for 1 child not 4 adults.) 2 other dishes arrived 10 mins later and naan bread 5 mins after that. All cold by then. Waiters didn't apologise or ask why we weren't eating. Spoke to manager and said we were leaving without touching it. Negotiated that we still had to pay £30 (half of the bill) as he said we should have chosen set menu! We did say that we would go somewhere else and they had offered to cook off the main menu for us. Ended up going a few doors down to Shahenshah and sitting down at 10pm for a meal when we had originally gone to Shaandaar at 7.45pm. Horrendous and customer service skills sadly lacking despite nice new look. Waiting staff didn't seem to care - Will never go there again. Brother's birthday ruined." - Laura Homer-Wilkes, Sale 1/3/08 (visited on a Friday evening)
