"As
expected, Friday night dining out is usually busy
at most restaurants. I have heard a lot of good
things about Red Chilli on Oxford Road from my friends
but the experience of the night was a truly forgettable
one! The guy at the desk didn't seem to bothered
in greeting the customers at all but we didn't have
to wait long for the table and were shown to the
table by a waitress who couldn't manage a smile.
Maybe they just couldn't be bothered with the place
full anyway. Once sat, it was 15 minutes later that
someone offered to take our drinks order. Drinks
arrived quickly but it was another 10 minutes before
our waitress come to take the food order. I understand
it was a busy Friday so we didn't make much complaint
about it. I ordered Spicy Poached Sea Bass (mild)
for my main while my girlfriend ordered the Crispy
Shredded Chilli Beef. The food arrived in good time
however my sea bass was anything but mild and, I
think, not as fresh as I expect. The crispy chilli
beef was not at all crispy and, when I decided to
question about it, I was told 'that's the way it
is' by the waitress. Very disappointing. When we
asked for the manager and explained our disappointment
in the dish, hoping to change it for another beef
dish, he said there was nothing wrong with it and
refused to change it. What bad service! I think
they need to work on their explaination of items
on the menu." -
Monte, Manchester ~ NEW MEMBER (10/2/2011 ~ visited
on a Friday evening) |