Chinese Restaurant Manchester - reader comments
been going to Pacific regularly for some time, about once
a month, and the service has gone from bad to worse.
The food is still decent. A couple of weeks ago I went,
no doubt for the last time, as I've never experienced a more
shocking service anywere in the world. There are so many points
I don't even know were to begin.
1) We had to wait 1,5 hours between our starters and the main
2) A member of our group twice ordered wine, from two different
members of the staff - nothing came!
3) When we received our main course, finally, some of us wanted
to order drinks, but we wasn't allowed because 'they didnt
take any more orders'. How can you "not take orders"
at the same time as you hand out the main course? Result being
some of us didnt have drinks at all.
4) Some of us ordered a banquet menu and, with others ordering
similar dishes, the staff had no control over what should
go to who and showed no interest whatsoever in trying to help
us out. We ended up switching most plates after they left.
5) We werent offered coffe/drinks after the meal.
6) The menu we ordered included a dessert that we didn't even
get, they brought over the bill and didn't even mention it.
7) They also include a 10% service charge witch obviously
is a standard. I think this is new thing at Pasific, and their
way of getting their money despite the poor service.
To really top it off, what happened as we were about to pay
just sums up our evening. One person in the group was given
money from everyone to pay and as he was counting the money,
a member of the staff was standing over him constantly. Before
he was done, he put the money down on the table and the member
of the staff had the nerve to reach for it and pick it up!
I was absolutely blown away by the overall horrible service.
It hasn't always been like this, but of late, this has been
the trend and I will never set foot there again!.
- Rune Thomsen, Norway 29/12/08 (visited on a saturday evening)
loved the food and the banquet was excellent value
at £90 for two including drinks and service charge. The
staff were friendly, smart and eager to please. The
only complaint was the cost of parking in the China Town car
park (£9.50 for 3 hours). I would definitely recommend
this restaurant again. The Seafood Buffet for 2 is a bargain
- simon wright, netherthong 19/11/08 (visited on a wednesday
so many restaurants to choose from in Manchester China Town,
it's important to choose the right one, rather than opting
blind for one that could possibly be bettered by your local
takeaway. You can't go wrong with Pacific China.
you enter Pacific you'd be forgiven for having second thoughts
as the decor of the building, on the somewhat confusing
climb to the first floor (above Teppanyaki Restaurant),
isn't that inviting. Once you get passed this stage though
you arrive inside the restaurant which is split over two
floors - downstairs you'll find Pacific China, whilst upstairs
there's Pacific Thai, which
is operated as a virtually different restaurant so you'll
need to decide which cuisine you fancy most seeing as you
can't mix and match the two menus.
opted for the large, modern no frills dining area of Pacific
China and first impressions of the restaurant were certainly
very good. The place is rather tastily decorated and, always
a good sign, was packed with Chinese families. The staff
were excellent - very friendly and incredibly efficient,
even offering assistance before being asked, whilst the
menu is a delight in itself. Cram packed with speciality
dishes you would have certainly never have tried before,
there's a massive selection of Banquets, Dim Sums, Stir
Frys, Deep Fried dishes and a vast array of Seafood specials.
Pacific also boast one of the best Vegetarian menus in Manchester.
Prices are extremely reasonable and they even accept Hi-Life
Card, giving you 2 meals for the price of 1.
working our way through the wonderful but filling Dim Sum
dishes, we opted for the Honey Glazed Braised Eel Fillets,
which were very tasty and good value at just £9.50,
and the Chicken Fillet with Yam in a Creamy Coconut Sauce
Casserole (£9.50), an equally excellent example of
Pacific's authentic Chinese dishes - certainly worth returning
by the time we were walking down those uninspiring stairs
again, somewhat more uncomfortable with very full bellys,
it has to be said, we had decided without a shadow of a
doubt - Pacific certainly fits the bill as one of the best
Chinese restaurants in Manchester city centre!"
- restaurants of manchester - 13/10/08 (visited on a monday
vegetarian choices in Manchester"
- jade dixon, manchester 10/9/08 (visited on a monday evening)
brilliant, the best Chinese food I've ever had"
- joe, huddersfield 15/12/07 (visited on a saturday evening)
is by far the best food I have ever eaten. The food is
superb. I would go every day if i could. The Dim Sum menu
is out of this world and very reasonably priced"
- rachel wallace, manchester 14/11/07 (visited on a mon lunch)